Cape Cannabis · Shipping

Shipping & delivery policy

How we fulfil member requests across the Cape and the rest of South Africa - discreetly, legally, and with clear timelines.

Last updated: 17 August 2026 · Cape Cannabis membership club

1. Who we deliver to

Shipping is available only to approved members of the Cape Cannabis membership club who are 18 years or older and resident in South Africa (or legally present). Orders are for personal, private use only.

Confirm coverage for your town on our delivery towns page. If your area is listed, we service and deliver there.

2. Delivery options

  • Local Cape delivery - faster options where we operate branches or local routes (including same-day or timed slots when shown at checkout).
  • Nationwide courier - secure, discreet packaging to addresses across South Africa.
  • Collection - where a store or collection point is available for your selected location, pickup may appear as an option at checkout.

Available methods, fees, and estimated timeframes are calculated at checkout based on your selected store, cart, and address.

3. Fees & free shipping

Delivery fees are charged separately from service totals unless a rate is marked free. Some shipping methods may include a free-from threshold (for example, free delivery when your order subtotal reaches a configured amount). The exact fee or “Free” status is always shown before you pay.

4. Processing & dispatch

  • Orders are typically prepared after successful payment and any required membership checks.
  • Dispatch times depend on stock at the fulfilling location, order volume, and the method you chose.
  • You may receive status updates by email, SMS, or WhatsApp where you have opted in and provided a valid number.

5. Address accuracy

You are responsible for providing a complete, accurate delivery address and contact number. Failed delivery, returns to depot, or re-routing caused by incorrect details may incur additional courier charges or delay. We are not obliged to refund shipping fees in those cases.

6. Risk & ownership

Risk in the goods passes to you when the order is handed to the courier or collected by you at a branch. Please inspect packaging on receipt and report visible damage promptly (see our refund policy).

7. Delays outside our control

Weather, traffic, courier network issues, public holidays, or force majeure may affect delivery times. We will do what we reasonably can to keep you informed. Estimated dates are not guaranteed arrival times.

8. Restricted & compliance notes

  • We do not ship outside South Africa.
  • Products are allocated for private member use only - not for resale or third-party transfer.
  • Discreet packaging is used as standard; outer labels do not advertise product contents.

Questions about a live order? Reach your selected store or head office via Contact with your order reference.

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For adult members only · Private Members Club